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Improves every step of creating, tracking and managing USPS Certified Mail®

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  • Testimonials

    » Law firm with focus on the construction industry, realizes big time savings.

    » Trust Department realizes unexpected benefit when it comes to Proof of Delivery.

    » Self-storage Operations Manager managing 23 facilities, sees substantial time savings and reduces corporate liability in the lien process.

    » Credit Union realizes significant savings preparing USPS Certified Mail® and managing Proof of Delivery.

    Law firm, with focus on the construction industry,
    realizes big time savings.

    “Our firm specializes in construction law related matters. We often have a large volume of USPS Certified Mail® that must be sent at the same time. Our regular volume of USPS Certified Mail® averages 350 pieces a month and has exceeded 600. Before we used SimpleCertifiedMail.com, we completed the PS 3800 and 3811 forms by hand, printed postage from our meter, placed it on each envelope, made copies of each envelope to charge our clients and delivered every USPS Certified Mail® item to the Post Office. After all that, we would wait as long as five business days for the Return Receipt PS 3811 form to arrive. Then, we would record that date and file each form properly. Sometimes, the USPS reported items as delivered that were returned.

    “SimpleCertifiedMail.com has significantly changed the way we manage our USPS Certified Mail®. Now, in less than 30 seconds, we create USPS Certified Mail® labels with postage and the address information. Our regular USPS mail carrier picks up all our items, so our people don't travel and wait at the Post Office. We easily manage the delivery and Return Receipt through our account at SimpleCertifiedMail.com. One of the unexpected benefits is the prompt return of the Return Receipt (Electronic). This helps us move forward to the next step in our Affidavit of Service and saves 3-5 business days. Another benefit is the welcome acceptance of the Return Receipt (Electronic) by the courts systems. Should a Proof of Delivery be misplaced, it can be replaced immediately – just by printing another copy. Previously, if a PS 3811 form was not returned, or if it was misplaced by our office or by the courts, the entire service process needed to be repeated, to present an original PS 3811 Return Receipt.”

    – R.W.

     

    Trust Department realizes unexpected benefit
    when it comes to Proof of Delivery.

    “Our department provides trust services, including the filing of tax returns and routine administration. Most of the year, our volume is 50-75 pieces a month, which is cumbersome and time consuming, but manageable. Beginning in February, our volume increases from 200 pieces to about 600 pieces in April and May. This can be overwhelming.

    “Two years ago, we began using SimpleCertifiedMail.com and have just completed our second tax season. The difference is remarkable. The entire preparation has been reduced to the time we once spent just affixing the green card to the envelope. We are now able to prepare and mail items the day of completion, rather than stacking them up. The unexpected benefit is the time we save managing the Proof of Delivery. We no longer spend the time and money to print and file this information. If required, we access it quickly from any computer. SimpleCertifiedMail.com has made a big difference in the way we prepare and handle our USPS Certified Mail®. We continue to be completely satisfied with this web-based solution and the support provided by the company.”

    – S.H.

     

    Self-storage Operations Manager, managing 23 facilities,
    sees substantial time savings and reduces corporate liability in the lien process.

    “I was hired in 2007 ...it didn't take long to see how much we were spending on postage machines. The monthly fees and print cartridge costs really added up – and the complexity of using USPS Certified Mail® was a real problem. It took forever and my employees were traveling to the Post Office, which was costly. Plus, I didn't love the idea of them traveling for business. In California, the lien law for self-storage says that once a customer is 45 days past due, they are in pre-lien status – and that we must notify them by USPS Certified Mail®. After 14 days, the storage locker is officially in lien status and we can auction. We worry about the liability, so we send a second USPS Certified Mail®, sometimes even to alternate addresses to contact the owner. This way, if the issue ever goes to court, we can show that we went above and beyond.

    “The owner of our firm gave me your name. We liked the idea of your service because it helped us save time preparing the USPS Certified Mail® – and easily get proofs of delivery through our account, as evidence that we contacted our customers. At first, we used your service for two locations. In one month, we were sold. Today, 23 of our stores use it. The store managers and employees absolutely love it. It's fast, easy and reduces our liability. They use the web version of SiteLink software and it works directly with your solution.”

    – T. W.

     

    Credit Union realizes significant savings preparing USPS Certified Mail®
    and managing Proof of Delivery.

    “In terms of industry standards, we're considered a small Credit Union. But USPS Certified Mail® is a difficult process, regardless of size. Over the years, we've used several methods to prepare it. We began with forms provided by the Post Office, then moved to a pre-printed form we purchased. That improved the process somewhat, but there were still a number of steps that remained.

    “A couple of years ago, we tried the Simple CertifiedMail.com solution and found it did exactly what we were looking for. It can be prepared from any computer and is ready for mailing. It eliminates the additional steps of applying postage and sticking forms on envelopes. The management of the Proof of Delivery has made a huge impact by eliminating the need to file the green cards. It also makes it very easy and quick to find a Proof of Delivery since everything is on our SimpleCertifiedMail.com account. We can now find the Proof of Delivery and complete the inquiry by emailing the form without having to search for the green card and follow-up the inquiry. Nobody here is disappointed the green card has gone away! Since Fall 2008, our delinquencies have increased substantially, causing a corresponding increase in USPS Certified Mail®. The SimpleCertifiedMail.com solution has proven its value even more, as the volume has more than doubled.”

    – K.G.

     

    SimpleCertifiedMail.com LLC is a BBB Accredited Computer Software Service in Cary, NC

    The Buzz...

    “SimpleCertifiedMail.com helps us create USPS Certified Mail® labels with postage and addressee in under 30 seconds. Our regular USPS mail carrier picks up our items, so our people don't travel and wait at the Post Office. The prompt return of the Return Receipt (Electronic) helps us move forward to the next step in our Affidavit of Service and saves 3-5 business days.”

    – P.W.
    Managing Partner, Law Firm