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Improves every step of creating, tracking and managing USPS Certified Mail®

Support

The SimpleCertifiedMail.com service is simple to learn and use.
Yet we recognize you may have questions and we're ready to help with all your support requests.

Send us your support request

If the information on one of the tabs above does not answer your question, please email your question using the form below and someone will get back to you.

Most Frequently Asked Questions;

What browsers are supported?

Internet Explorer version 6 and later; Firefox version 3.5 and later; Safari version 4.0 and later.

My USPS Certified Mail® label is not printing in the correct place on 8.5" x 11" paper, making it difficult to insert the label properly in the envelope.

Check the printer margins in the Page Setup section of your browser. In Internet Explorer and Firefox, choose File and then Page Setup. In Safari, choose File, then Print, then Manage Custom Sizes under the Paper Size option.

Once in the Page Setup screen, make sure the Page Size is set to a standard 8 1/2" x 11" size, in portrait mode, and that all four margins (Top, Bottom, Left and Right) are set for no more than .25".

SimpleCertifiedMail.com LLC is a BBB Accredited Computer Software Service in Cary, NC

The Buzz...

“I was hired in 2007... it didn't take long to see how much we were spending on postage machines. The monthly fees and print cartridge costs really added up – and my employees were traveling to the Post Office, which was costly. SimpleCertifiedMail.com is well worth the nominal fee per piece. By not paying monthly meter fees, for supplies and gasoline, our operation runs much leaner and my staff has more time to sell space. More sales. Less waste. No sweat.“

– T.W.